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  • IMPARTIAL ADVICE
    IMPARTIAL ADVICE

Guides & Information for Tenants

We have developed a collection of FREE downloadable Information Guides, and factsheets full of practical advice for existing and prospective tenants. 

Downloads Available

Embark How to rent: the checklist for renting in England issue
Embark How to rent: the checklist for renting in England issue

How to rent: the checklist for renting in England

It provides a checklist and further detailed information on each stage of the renting process, including:

  • what to look out for before renting
  • living in a rented home
  • what happens at the end of a tenancy
  • what to do if things go wrong

Further related information is also available directly

View Online
Embark Tenant Fees Act 2019: guidance for tenants issue
Embark Tenant Fees Act 2019: guidance for tenants issue

Tenant Fees Act 2019: guidance for tenants

Guidance for tenants explaining how the Tenant Fees Act 2019 affects you. This guidence includes the answers to the following commonly asked questions:

  • When does the ban apply?
  • I’ve already entered into a tenancy, what does this mean for me?
  • What payments are not permitted under the ban?
  • What payments are permitted under the ban?
  • What should I do if a landlord or agent has charged a prohibited payment?
  • What should I do if I think that a landlord or agent has retained my holding deposit unlawfully?
  • What should I do if a landlord or agent has charged a default fee or damages payment unlawfully?
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