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Rent Collection Services for Letting Agents

Our experienced and professional rent management team is here to help busy letting agents like you manage the property rent collection process efficiently and effectively.

Our rent collection service is built around the ethos of saving you time and money. We have years of experience working with letting agents and private landlords and understand the challenges you face.

Fast Transfer

We aim to transfer rent payments to your own designated account within 3 working days of receipt.

Speed

Some tenants will be late paying their rent, that is a fact – the reasons vary but speed and courtesy in dealing with a tenant that is late paying rent is one of the most important factors.  Leaving a late rent payment for too long, it becomes increasingly difficult to deal with going forward.

Our established and proven processes enable us to quickly identify when a tenant is late by 1 day and take the action necessary to receive the rent, understand the problem and prevent future issues.

Transparency

You can rest assured that by the time we have contacted you to advise of a non-paying tenant we will already have contacted them to chase their payment, and we will keep you informed of progress along the way.

Payment Protection - Peace of Mind

All our rent payments are fully indemnified against any losses. Our Client Money Protection is designed to give you peace of mind.

Monthly Statements & Late Payment

Your monthly rent statement enables you to easily see at a glance who has paid and more importantly who hasn't. Meanwhile, in the event of a late payment, we make the awkward phone calls, letter writing and chasing of errant payers on your behalf.

Professional Standards

Our senior management team are fully qualified property professionals with active membership to ARLA ( Association of Residential Letting Agents) PropertyMark, and our team are ARLA (NFoPP) trained.  All this providing assurance that we are up to date with the latest legislative changes and best practice guidelines at all times.

Save Time - Accountant & Tax Friendly Reports

Our rent collection statements are accountant ready to help your landlords complete their end of year accounts saving them many hours of preparing records. HMRC compliant annual statements are provided for ease. 

Non-Resident Landlords

We can provide you with advice and guidance on the management and registration of tax for non-resident landlords to help you ensure your clients comply with the deduction of tax where necessary.

FAQs

Do you have any Prerequisites / requirements?

At the heart of any happy tenancy are good tenants and one of the best ways to ensure you find a good tenant is conducting a professional tenant reference. Utilising Veri-Check for a comprehensive tenant referencing service will give you the peace of mind that full checks have been carried out and your prospective tenant has been suitably vetted.  Through Affordability, evaluation and verification of income, reassurance of a tenant's prior Behaviour and good ‘tenant-like’ actions, to Credit Score and previous Credit History checks, a full picture of a tenants suitability for your property can be established and set the expectations for the tenancy ahead

What happens if you fail to recover the rent?

We have years of experience in rental collection, arrears management and ensuring action is taken at the right time in the right way to minimise the impact of poor payments.  As a result, arrears (non-payment / late payment rates) on our portfolio of properties are extremely low and boast a less than 1% default rate.

However, when it comes to the crunch and action needs to be taken, we have the knowledge and in-house legal experience to ensure action is taken quickly to manage the problem and gain possession of the property as quickly as possible.

Is there a minimum term?

No, but there is a minimum fee. Please contact us for more details

Can you collect rent weekly?

Our service is normally organised around a  monthly rent collection service and reflects the most common method of rent payment applied in the UK.  Should you have cause for alternative rental payment dates, this may be achievable (please contact to discuss in more detail, including fee premium applicable)

Fees

We set-up rent payments from your tenants to us and your fee is automatically deducted from your rental income - so there is nothing for you to pay upfront!  A truly pay as you go basis with minimum fuss and hassle for you.

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